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Welcome to studyleap.pk (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website studyleap.pk or use any of our services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information to provide and improve our services. The types of data include:

a) Personal Information You Provide

  • Name, email address, phone number, city, and country
  • Educational background (e.g., degree, university, field of study)
  • Career interests (e.g., desired study destination, job preferences)
  • CV/resume, SOP drafts, or other documents (if using our support services)
  • Feedback, reviews, or messages submitted through our platform

b) Information Collected Automatically

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent, click behavior, and referral sources (via cookies and analytics tools)
  • Location data (approximate, based on IP address)

c) Information from Third Parties

  • Publicly available data or user-generated content (e.g., consultant profiles, university details)
  • Reviews or ratings submitted by users about consultants or institutions

2. How We Use Your Information

We use your data to:

  • Provide, operate, and improve our platform and services
  • Connect you with study consultants, job listings, scholarships, and educational content
  • Respond to your inquiries and support requests
  • Send service-related notifications, newsletters (if subscribed), and updates
  • Verify user identities and prevent fraud
  • Analyze platform usage to enhance user experience
  • Comply with legal obligations and enforce our Terms of Service

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information only in the following cases:

  • With Your Consent: For specific services (e.g., forwarding your CV to a consultant for review).
  • Service Providers: Trusted partners who assist with hosting, analytics, email delivery, customer support, or document editing (under strict confidentiality agreements).
  • Legal Requirements: If required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (users will be notified beforehand).
  • Aggregated & Anonymous Data: We may share anonymized, statistical data for research or marketing purposes.

4. User-Generated Content & Public Profiles

  • Consultant profiles, reviews, ratings, and university/job listings are publicly visible.
  • Users who post content are responsible for the information they share.
  • We encourage honest and respectful feedback but reserve the right to remove inappropriate or defamatory content.

5. Data Security

We implement industry-standard security measures (including encryption, firewalls, and access controls) to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure—we advise users to protect their login credentials and report suspicious activity.

6. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal, tax, or accounting requirements
  • To resolve disputes or enforce agreements

You may request data deletion at any time (see Section 8).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality
  • Remember user preferences
  • Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the site.

We use tools like Google Analytics for anonymized usage tracking. You can opt out via Google’s Opt-Out Browser Add-on.

8. Your Rights & Choices

Depending on your location, you have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Withdraw consent (where applicable)
  • Request a copy of your data in a portable format
  • Unsubscribe from marketing emails (via the link in each email)

To exercise these rights, contact us at: privacy@studyleap.pk

We will respond within 30 days.

9. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

10. Third-Party Links

Our platform may contain links to external websites (e.g., university pages, visa portals). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the platform after changes constitutes acceptance.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

StudyLeap.pk –
Email: privacy@studyleap.pk
Website: https://studyleap.pk

We are committed to resolving any privacy-related issues promptly and fairly.

Thank you for trusting StudyLeap.pk.
Your privacy matters to us.